Quick links

29th Jun '10: In response to a question 23rd June you state that Ofgem made an announcement in October to the effect that the new guidelines basically mean we can't offer discounted or introductory rates indefinitely "They also made a statement shortly after this appeared in the news saying that rule was intended to deal with disparities in prepayment prices. Did you consult Ofgem over this apparent mis-understanding? Or just see it as another excuse to increase prices?"

Asked by David

City

We have not consulted Ofgem. It is both our policy and responsibility to comply with our regulatory obligations. npower does offer a range of competitive deals, including our current on-line tariffs, but we are satisfied that initial price differentials can only be offered for a time limited period and that enduring price differentials must be cost-reflective across payment types.

Louisa Stuart Smith
Answered by Louisa at Worcester .

Helpful

Yes

No

Social network bookmarks: