The decision to install smart meters has come from Government. Installing a smart meter is a simple swap for your existing meter and shouldn't involve any further disruption to the property.
The rollout of smart metering in the Netherlands was delayed as a result of privacy concerns and it is for this reason that the UK Government, Consumer Groups and the industry are working together to ensure that the correct customer protection measures are put in place before the rollout starts. This didn't happen in the Netherlands.
The Dutch rollout has started again - now that the privacy concerns have been addressed. The legal obligations regarding smart meters in the UK have yet to be finalised and Government is due to publish further guidelines this month.
