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10 Feb: The biggest problem I see is this won't reduce consumption. I don't need a smart meter to give you an accurate meter reading - I've got eyes! The current billing mechanism charges a lower rate over a certain threshold. Until this charging model is reversed, i.e. users pay a higher rate over a certain threshold, there is little incentive to reduce consumption.

Asked by John

Smart meter

The display devices that are provided with the meters will allow you to better understand how and when you're using your energy. The energy industry is unique in that we're actually encouraging our customers to use less of the products we sell! Even more savings will be made as we introduce new products and tariffs to encourage you to use even less energy. We're currently trialling a range of products to better understand which ones help customers make the most savings.

npower
Answered by npower employee at npower.

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