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31 Mar: I have just had smart meters fitted and the £10 that was credited on Friday has gone - even with everything in the house switched off? I would like to know why?

Asked by Mark

Smart meter

Can you call us on 0800 9805971 so we can look into this for you? It's unlikely to be a fault on the actual meter so it’s best we can check this out for you.

Louisa Stuart Smith
Answered by Louisa at Worcester .

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