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06 May: I am unable to get to my meter and do not have anyone to do it for me. Can I register for a smart meter?

Asked by L E Taylor

Smart meter

Don't worry - we can arrange for a meter reader to visit your property and read the meter for you. Just call us on xxxx In the longer term, you may be able to have your meter moved to a more suitable position? 

It can be moved if it is causing an obstruction or if a vulnerable customer is having problems accessing their prepayment meter. 

Smart meters will not officially be installed until the beginning of 2013. However, we're offering a free energy monitor if customers sign up to online billing: http://www.npower.com/web/Paperfree/index.htm or book a repair or service with npower hometeam: 
www.npower.com/web/hometeam/centralheatingrepair/index.htm#t=0800%20980%202121

Chris Brown
Answered by Chris at Worcester.

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