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12 Aug '10: I am about to change over to npower. At the moment I am with First Utility and have smart gas and electricity meters fitted. How long will it be before you can make use of these new meters?

Asked by Bob

Smart meter

We're pleased to hear that you've decided to join npower! We're currently only supporting meters on our own smart metering trials but we're also working with the industry to develop and introduce the commercial and technical arrangements to support smart meters on an enduring basis.

In the interim, we'll still be able to read your smart meters using meter readers and produce bills accordingly.

Chris Brown
Answered by Chris at Worcester.

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