The Government has mandated the provision of smart meters in order to achieve carbon reduction targets. All energy suppliers will be obligated to help customers cut down their energy use, through new, innovative tariffs and better information, which in turn will help customers to find ways of reducing their usage and also save money.
Early feedback from customers on our smart metering trials has been very positive. The information provided through the smart meter has made them more aware of how much energy they use and when; all of their bills are based on actual meter readings - and more importantly, many have seen their costs reduce.
