Current industry timescales mean that we're unlikely to install smart meters before the beginning of 2013. However, we're currently offering our customers free energy monitors if they sign up for paperless billing or book a repair or service through npower hometeam. This is basically a device that shows your energy use in 'real time'. These work with your existing electricity meter and will help you to identify areas where you could make savings in your own energy use.
To sign up for paperless billing follow this link: www.npower.com/web/Paperfree/index.htm or to book a service or repair:
www.npower.com/web/hometeam/centralheatingrepair/index.htm#t=0800%20980%202121