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MESSAGE FROM NPOWER: We want to make sure that our customers don't miss out on any opportunity to save energy - and also cut their bills. So, last year, we sent out free energy efficient lightbulbs to around 3 million of them.

Asked by npower

While we firmly believe any help offered to customers to reduce their energy use should be welcomed, we have had some criticism about our efforts. 

This is not just about lightbulbs - we're spending over £350 million on our energy saving programme. Every hour, of every working day, we complete over 120 projects ranging from simple loft insulation to sophisticated microgeneration measures. So far, we've insulated over 680,000 cavity walls and lofts. 

We’re sorry if we've upset anyone, but we feel (much like your local supermarket) that every little helps.

npower
Answered by npower employee at npower.

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