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22 Feb '11: I would like to track my energy use year on year but why do I have to enter the reading manually. You have all the historic readings why can't you do it automatically?

Asked by Ralph

Computer

At the moment, our Energy Tracker https://customerservices.npower.com/app/answers/detail/a_id/285/session/L3NpZC9SSnhqUWFuaw%3D%3D/kw/tracker/r_id/166/sno/1 isn't linked to our billing system, so it won't display the meter reads we hold for your account. 

Instead, it's intended as a tool to help you record your electricity use on a regular basis, so you can understand how much electricity you're using and stay in control.

As we improve our central systems, we'll look to provide more data within Energy Tracker.

npower
Answered by npower employee at npower.

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