We currently use two different companies to read your meters and you are correct – there are huge advantages in using just the one company to read both of them at the same time. As such, we’re currently working on organising this and we’re expecting this service to be in place by next year
We’re sorry (and disappointed) you feel that the meter readers have not met your expectations as we set stringent standards for all of our contract staff and we would like to investigate why they have not met these standards. Please do contact us with some more information, and we can look into this straight away.
