An electric meter can last around 15 years before it needs changing. Usually, an engineer will change the meters in a whole street and letters will be sent letting you know the date when your meter exchange is due. Your neighbour may have asked to have their meter changed on a different date - or they may have had a faulty meter?
If you’re having problems reading your meter, or feel it may be too old, just give us a call on 0845 071 4525 and we will arrange to have an engineer to pop out to take a look at it for you.