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24 Aug: Why is my electric meter so very old and hard to read, but my next door neighbour, who had a newer meter than mine anyway, just had an even newer meter installed, which makes for even easier reading? Can you change my meter please?

Asked by Chris

npower bill

An electric meter can last around 15 years before it needs changing. Usually, an engineer will change the meters in a whole street and letters will be sent letting you know the date when your meter exchange is due. Your neighbour may have asked to have their meter changed on a different date - or they may have had a faulty meter?

 

If you’re having problems reading your meter, or feel it may be too old, just give us a call on 0845 071 4525 and we will arrange to have an engineer to pop out to take a look at it for you.

npower
Answered by npower employee at npower.

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