If you've registered for our meter read reminder service on My npower, you'll normally get an email reminder 7 days before we produce your bill.
To register, simply sign up for My npower at www.npower.com/At_home/Forms2/MyNpower/Benefits.aspx and select meter read reminders. If you already have an online My npower account but haven't set up meter read reminders, simply login to My npower and activate meter read reminders.
Don't forget, you can send us a meter reading online at any time even if you don't have a My npower account, by going to www.npower.com/At_home/Forms2/CustomerService/MeterRead.aspx?workflow=MeterRead.