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17 Jan '12: I have forgot my password.

Asked by Colin

Online

Hi Colin,

Don't worry - it's very simple to reset!

All you need to do is visit our forgotten password page, enter your username and we'll send you a new password.

Please remember though, that all passwords are case sensitive and your temporary password will only be valid for 7 hours once it's been sent to you.

Hope this helps,

Denise

Denise Harker
Answered by Denise at Thornaby.

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