09 Feb: Hi I have both gas and electric from npower. I have just thought about the dual fuel discount. Please could you tell me when and how this is paid or discounted from the bill? Also, should this be shown on my bill? Thanks
Asked by Rich
Your £100 discount will show up as a credit on your first statement after you have been with us for 12 months.
Yes
No
Enter your email address below and we'll send you regular alerts when the site is updated with new content.
We welcome you to join the debate by asking us your own burning questions about npower and the wider energy industry - simply fill in your details below and ask your question.
If you have any queries about your npower account please click here.
† If you would like a direct response, please provide your email address and we will be in touch shortly.
* Mandatory field
