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07 Apr '10: When it comes to vulnerable people, why are those over other a certain age included and receive help? I have asthma so I need to make sure that I stay warm when needed as if I get too cold, it affects me. Surely this then makes me vulnerable?

Asked by Kelly

Helping hand

We have a range of extra services and help available for customers who are chronically sick, disabled or over 60. You can find more information on our website - www.npower.com/spreading_warmth/Content/Warmresponseservice or call our team on 0808 172 6999

Kelly Anderson
Answered by Kelly at Peterlee.

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