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11th Nov: I believe that domestic energy suppliers are equal to greedy bankers. They have not adjusted their prices according to the amount they pay for oil and have just carried on oblivious to the fact that many customers have suffered through their avarice.

Asked by Alyson from East Midlands, 11/11/2009.

We work hard to protect our customers from the dramatic rise and fall of the wholesale market. When wholesale prices jumped a massive 186% (in 18 months) we passed on an increase of just 27% to our customers. Wholesale prices are falling now, but compared to our retail price they are proportionally still much higher than they were. To see how our retail prices have been affected by the rise and fall of the wholesale market.

npower
Answered by npower employee at npower.

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