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How do I know that the rates you are charging are the cheapest? Do you compare your rates with suppliers? I know we use a lot of gas and electricity. Being OAPs, we feel the cold, so the amount I use will be the same with whoever I am with, so it is the charge rate which is the crucial factor.

Asked by Mr Barraclough from Yorkshire, 30/04/2009.

The easiest way to compare prices is by visiting an independent comparison website such as uswitch.com. It will provide an accurate comparison between suppliers.

 

As your current supplier - we take our responsibility to provide affordable energy very seriously and we may well be able to help you to cut your bills.

If you are aged 70 or over you could qualify for free cavity wall and loft insulation. You don’t even have to be an npower customer. If you don't qualify for free insulation, we can still offer you cavity wall insulation and loft insulation from £149 per measure. Insulating cavity walls provides one of the biggest energy savings in the home, reducing heat loss through the wall by up to 60%.

To find out if you could receive either free or discounted insulation call us on 0800 980 2135 quoting 'Online Offer'.

npower customers, can visit our energy savings pages or call our Energy Efficiency Helpline on 0800 02 22 20 for impartial advice on how to use energy more efficiently. Lines are open Monday to Friday, 8am-6pm, and Saturday 9am-12pm.

npower
Answered by npower employee at npower.

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