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10 Apr: If I use your switch facility and state my present provider is npower, I am asked which plan I currently subscribe to. Where can I find details about each of the listed plans and how bills are calculated for each?

Asked by Robert

Computer

The list on our switching site shows all of the different tariffs that our customers are currently signed up to. Many customers have been signed up for years – to tariffs which are no longer available (such as fixed price, special introductory offers, etc).

 

Our current products are WEB 15, Sign Online 15, Standard Electricity, Juice Electricity and National Trust Green Energy Electricity.

If you use the switch facility it will advise you which tariff offers you the best deal. If you prefer, you can work out your bill yourself using our tariff prices.

Denise Harker
Answered by Denise at Thornaby.

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