It is misleading of Consumer Focus to suggest that consumers are being overcharged. The amount of gas and electricity a customer uses can form as little as half their annual bill. The remainder includes other costs, such as transporting gas and power around the country and meeting the Government’s carbon emissions reductions targets – all these costs have risen sharply in recent years. Consumer Focus has ignored these facts in this research.
OFGEM has reiterated this is their statement:
“Although Consumer Focus has borrowed some of our methodology for calculating wholesale costs they appear to have made assumptions that are simply wrong. And we are concerned that in doing so, they are misleading consumers.”
