11 Nov: My meter says I’m in debit by £48 and I can only afford £10 a week. When I put credit on it, it only gives me £3 at a time and lasts about two days. I need it to last longer as I have an 18 month old baby and at the same time, the debt is getting higher. Please help me, is there any other way I can pay it off every month? I also don’t have a bank account.
Asked by Michelle from Anglia, 11/11/2009.
Michelle, please contact us as soon as you can as there are many ways in which we can help you. We don’t like to see our customers struggling, so please call one of our advisors on 0800 551 555.
Yes
No
Enter your email address below and we'll send you regular alerts when the site is updated with new content.
We welcome you to join the debate by asking us your own burning questions about npower and the wider energy industry - simply fill in your details below and ask your question.
If you have any queries about your npower account please click here.
† If you would like a direct response, please provide your email address and we will be in touch shortly.
* Mandatory field