26 May: I seem to be using a lot of fuel for a household of one as opposed to a household of four. How can I have the meter checked in order to detect any possible faults?
Asked by Grant from West Midlands, 26/05/2009.
If you genuinely believe that there is a fault with your meter, you should contact customer services and they will investigate it for you. It is important that you are paying the right amount for the energy that you use.
Yes
No
Enter your email address below and we'll send you regular alerts when the site is updated with new content.
We welcome you to join the debate by asking us your own burning questions about npower and the wider energy industry - simply fill in your details below and ask your question.
If you have any queries about your npower account please click here.
† If you would like a direct response, please provide your email address and we will be in touch shortly.
* Mandatory field
