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24 Aug: When I lived in Howden, I had the benefit of the yearly discount for having dual fuels, I moved down the road some 6 miles into all electric - do I still qualify for the same benefit?

Asked by Raymond

Call centre

Our annual £100 discount applies to any customer who takes both their gas and electricity from npower – and also pays their bills by monthly direct debit. However, you can still qualify for an annual discount of £20 with just the one fuel, if you are still paying by monthly direct debit.

Denise Harker
Answered by Denise at Thornaby.

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