When you sign up to Hometeam 50, we'll try to check you boiler for you as quickly as we can. We aim to do this within 28 days but you can ask for a service immediately although this will depend on the availability of engineers. For instance, in winter, we'll always make boiler repairs a priority over services.
For more information about our packages, please visit: http://www.npower.com/web/hometeam/
Don't forget, if you take your gas and electricity from us, and sign up for Hometeam 50 - and don’t call us out during the 12 months - you could claim 50% of your membership costs back.