29 Mar '11: I have a prepayment meter with a key - how do I top up? The nearest place is 3 miles away down country roads so I cant walk and the bus is twice a day. I can't afford petrol now what do I do? I have been travelling by car to nearest shop and I can't do it as much now. Shopping is now easier and cheaper to get by the internet. The local shop and post office don't do credit on key.
Asked by Maxine
You may qualify for a credit meter at your property depending on your circumstances, which will make it easier for you. Just give us a call on 0800 551 555, and someone will be able to talk through your options with you.
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