Job Title: Pricing managerWhat does your job involve?: Analysing pricing in the energy marketTell us about a typical day in the office in your role: There is no typical day - every day is different!...
Job Title: Head of Metering Development, Energy Services What does your job involve?: Leading for npower on the development, agreement and then implementation of our strategy and plans for smart metering Tell us about a typical day in the...
Job Title: Customer Service AdvisorWhat does your job involve?: As well as helping customers with any queries they may have about their accounts, I am also a member of the "mentor" team. On this team, we help support colleagues who have come...
Job Title: Energy Efficiency AdvisorWhat does your job involve: Dealing with customers to check if their accounts are up to date and updating them where necessary. I also offer energy advice to customers and handle queries about loft and cavity...
Job Title: Reputation Specialist for our Business divisionWhat does your job involve: I help support and provide business advice to our Public Relations and senior management teams – plus other business areas on issues relating to our SME...
Job title: Customer servicves advisor and mentor What does your job involve: I'm part of the "mentor team", which coaches new trainees once they have left the "classroom" to when they join their teams.Tell us about a typical day in the...
Job Title: Energy Wise Advisor.What does your job involve: My job involves helping customers reduce fuel their consumption, taking referals for loft and cavity wall insulation and dealing with customers on our social tariff. Tell us about a...
Job title: Economic Regulation Advisor Length of service at npower: 9 years 2 months ...
Job Title: Customer Complaints Advisor.What does your job involve: My job involves dealing with customers who have concerns regarding their gas and electricity accounts. This could mean amending or updating their accounts or dealing with any...
Job title: Energy Wise AdvisorHobbies/interests/likes: Reading, modelling, motor sport and History Favourite part of job: Giving energy efficiency advice and helping people ...
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